FAQ Overview

Web Hosting

What is the difference between shared hosting, vps server and dedicated server hosting?

What is the difference between shared hosting, VPS server hosting and Dedicated server hosting?

There are different types of web hosting such as :

  • Shared Web Hosting

  • VPS or Cloud VPS server hosting

  • Dedicated Server hosting

Difference between shared hosting, vps server and dedicated server

Shared Web Hosting :

Shared hosting is like an appartment, where there are several people living in same building, sharing resources such as power, water supply, etc etc.

Imagine a large server with high configuration CPU, RAM and large Hard drives configured on a highspeed internet connection of several Gbps uplink connectivity. Such large server is used for shared hosting, where several shared hosting customer accounts are created, allocating a particular disk space to each of them, as per their subscribed hosting plan. Each customer is given their own control panel access, allowing them to manage their emails, upload files, manage databases etc. With several other customers in neighbourhood, shared hosting customers have to share server resources such as CPU, Memory, Bandwidth, Network speed etc. As a result each customer is restricted to use a certian amount of resources at any given time, so that they do not overload the server.

Since a server hosts several shared hosting customer websites, the cost of server is distributed among those customers, as a result shared hosting is cheap as compared to vps or dedicated server. However, on shared hosting server, customer is restricted to use allocated resources and do not enjoy 100% privacy due to sharing disk space and other resources.

You can check our shared web hosting plans at https://www.rshosting.com/web-hosting/


Virtual Private Server or VPS hosting:

VPS hosting is similar to a townhouse where customers have their small houses with individual privacy sharing the area premises.

A high configuration server is sliced into small servers also known as VPS or VDS (virtual dedicated server), each sliced VPS server having its own allocated resources and root access.

A VPS is ideal solution for someone who needs more resources as compared to shared hosting but cannot afford or do not have need of dedicated server resources.

We at RShosting offer managed SSD VPS servers or Cloud servers in UK and USA datacenters and you can order them from our website https://www.rshosting.com/vps-servers/


Dedicated Server Hosting:

Dedicated server hosting is similar to your own private big house, owned by you, you being the only owner, having 100% unrestricted access to all areas of your house, and enjoying all resources by your self such as power, water supply etc.

A dedicated server will come with dedicated resources for you as a customer, without any other customer sharing any of server resources. You will get 100% access i.e dedicated resources such as CPU, RAM, Disk Space, bandwidth, network connectivity.

Since you will not be sharing server resources with any other customer, you will be paying by yourself for the entire server, which results dedicated server to be expensive as compared to shared hosting or a vps server.

With dedicated server, you get more reliability because you will be sole responsibile for anything that happens on your server. You also get 100% privacy on your server because you do not have any one else hosted on your server.

Dedicated server is like a powerhouse offering the best web hosting experience for your website. You can order one such dedicated server from us with fully managed services and choice of UK and USA datacenters by visiting https://www.rshosting.com/dedicated-servers/

For any further information please contact us by initiating a live chat from our website.

 

Author: Best Web Hosting Company
Last update: 2018-03-15 13:36


Web Hosting » cPanel Control Panel

How to Reset my cPanel Account Password?

If you can access your cPanel account, follow these steps to reset your password:

1. Log into your cPanel account. (eg: www.example.com/cPanel )
2. In the "Preferences" section, click on "Password & Security" Icon.
 


3. Enter your old password.
4. Enter your new password or use a password generator.
5. Click on change password.

You will see a success message then it means your password is changed, Log out and access your account using your new password.


Note: If you forgot your cPanel password and are unable to access your account, please open a ticket with us.

Author: Sam
Last update: 2018-03-12 15:27


Web Hosting » Presales Queries

Do you offer phone support?

We offer phone support for Sales and Billing related queries from 10:00am to 6:00pm UK time (Monday to Friday).

For technical issues related queries, please visit our website to initiate a live chat with our online support respresentative.

Author: Best Web Hosting Company
Last update: 2018-03-14 13:53


What is web hosting? How do I create my own website?

Web Hosting is creating your online presence on internet and establishing your own identity with the help of a website. A website would be anything that you can access in a browser such as Internet Explorer, Chrome, Firefox, Opera etc.

To create your own website, you will need two things: 

  1. Domain name -> A domain name is an address that you usually put in browser, such as rshosting.com or rshosting.net etc. These can be registered from a domain registrar for a minimum period of 1 year. You can register .com, .net, .org for as low as $15.99 per year.
  2. Website Space -> Once you have domain name, you will need space on server, to host your files. You will need to upload your files using FTP or inbuilt website builder to your web space. Once you have uploaded files, and have configured the nameservers for your domain to resolve to our servers, you will be able to access your domain name in browser, similar to https://www.rshosting.com. At RShosting, we offer webspace from as low as £1.25 per month in UK datacenter, or $1.25 per month in USA datacenter hosted servers.

If you are not technically aware about building your website, nothing to worry. All you need to do is, first order a domain name and a suitable web hosting package (available web hosting plans https://www.rshosting.com/web-hosting/ ). Usually your order is processed instantly (if it clears and qualifies our fraud-check mechanism). Youwill then receive login details to your control panel. 

You can then login to your control panel and go to Softaculous -> Wordpress

Wordpress is a very popular CMS (Content Management System) tool, that will allow you to configure website on your domain name with a user friendly wizard and admin control panel. You can design your website using the inbuilt thousands of free wordpress themes or templates, plugins etc.

The entire process of designing your website using Wordpress, does not require you to have web designing technical knowledge. All you need is basic knowledge to operate your computer and using internet using a browser, and you should be good to create your own website!

Author: Best Web Hosting Company
Last update: 2018-03-14 14:13


What form of payments do you accept?

We accept payments using Paypal and all major credit / debit cards:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Diners
  • JCB
  • PIN debit cards with the Visa or MasterCard logo
  • Debit cards with the Visa or MasterCard logo

Web Hosting Payment options

We do not accept Cash Payments or any payments via bank transfer.

Author: Best Web Hosting Company
Last update: 2018-03-14 15:10


What is your support response time?

We offer instant 24/7 live chat support. You can reach out to our online support technician using the live chat feature from our website.

For email based support, we offer guaranteed 30 minutes response time and 2 hours resolution time (depending on the complexity of reported issue, resolution time may vary).

Author: Best Web Hosting Company
Last update: 2018-03-14 15:18


Do you allow adult websites?

Author: Best Web Hosting Company
Last update: 2018-03-15 11:22


Will RSHosting help with migrating my data from my old hosting provider to their servers?

RShosting offers free migration services for your website, from your old hosting provider servers, to our servers.

If your old hosting provider is using WHM cPanel control panel, then we will be able to migrate your entire website data such as files, databases, email accounts, etc.

However, if your old hosting provider is using some other control panel or custom control panel, then we can help you migrating the files and databases. Email accounts most likely cannot be migrated due to difference in architecture of control panel and mail servers in use.

Author: Best Web Hosting Company
Last update: 2018-03-15 11:26


How can I pay you using my Credit / Debit card

We accept payments using all major credit / debit cards via Paypal payment gateway.

To make the payment via your credit / debit card, it is not necessary that you have a Paypal account. Please follow instructions below to pay your due invoice using credit / debit card :

1) Please login to your client portal by visiting https://www.rshosting.com/portal/ where you will see your due invoice as shown in screen shot below:

 

2) Click on "View Invoice" button and your invoice will open in a new window looking similar to screen shot below:

3) Clicking on yellow "Pay Now" button will take you to next screen, redirecting to Paypal.com as shown below:

4) To pay the invoice using your Credit / Debit card, without having to open a Paypal account (or assuming you do not have any paypal account), please click on the button below that says "Pay with Credit or Debit Card"

You will then be guided to next screen as shown below, asking you to enter your card details. Please note Nexus Media FZ LLC is RSHosting company with our office in UAE.

If you need any further help or assistance while paying your invoice or face any difficulties, please do not hesitate to contact us by initiating a live chat from our website.

Author: Best Web Hosting Company
Last update: 2018-08-01 16:29


How much resources are allocated to each cPanel account under reseller hosting plans?

Reseller hosting allows you to create your own web hosting plans, that you can allocate to your customer account. 

Hence, depending on the disk space and bandwidth allocated to your reseller hosting account, you can assign it to your end user cPanel accounts.

However, a few resources such as RAM and CPU usage that are allowed for end user cPanel accounts are as follows:

  • CPUs: 100% Of 1 Full CPU Core
  • Virtual Memory: 2048MB (2GB)
  • Physical Memory: 1024MB (1GB)
  • Concurrent Connections: 25
  • Number of Processes: 100
  • I/O Limit: 2048KB/s
  • I/O operations per second: 1024
  • Inodes: 250,000

For more information about our reseller hosting plans, please visit https://www.rshosting.com/reseller-hosting/ or initiate a live chat from our website.

Author: Best Web Hosting Company
Last update: 2018-10-03 13:39


Web Hosting » General & Support

What kind of support do you offer with your web hosting services?

RSHosting offers the best support when it comes to web hosting services. At RSHosting we offer 24/7 technical support via Live Chat and Helpdesk (Email support). You can reach us anytime of the day, even at Christmas or New Year eve, and you will be chatting with one of our friendly & skilled technician, available to help you with your queries.

Our sales and billing department is available 10:00am to 6:00pm UK time, Monday to Friday.

Please visit our website https://www.rshosting.com/ to initiate a live chat session with our human chat operator. Alternatively you can submit your suppor request by visiting Help Desk Support

Author: Sam
Last update: 2018-03-14 13:44